Shipping policy

Every Nookinary order ships free within the United States, with no minimum order. We currently ship to addresses in the United States only.

Where your order ships from

Most Nookinary products ship directly from our supplier partners' warehouses in China. A few larger items, like our kitchen sinks and the slim rolling storage cart, ship from supplier warehouses in the United States. We don't hold our own stock, so every order ships straight from the supplier to your door.

Processing time

Orders are processed and handed to the carrier within 1 to 3 business days of being placed. Business days are Monday to Friday, excluding public holidays.

Delivery time

Orders shipping from China take 6 to 13 business days in transit, so most orders arrive within 7 to 16 business days of being placed. Items shipping from US warehouses usually arrive within 3 to 10 business days. Delivery can take longer over public holidays and busy sale periods.

Shipping cost

Standard shipping is free on all orders within the United States. There are no hidden handling fees at checkout.

Tracking

We email you a tracking link as soon as your order ships. If your tracking has not moved in a week, email us at hi@nookinary.com and we will chase it for you.

Changes to your order

Need to change your address or your order? Email hi@nookinary.com as soon as possible and we will do our best to catch it before it ships.

Damaged or missing items

If your order arrives damaged or something is missing, email hi@nookinary.com within 30 days of delivery with your order number and a photo. You are covered by our 30-day Refund Policy.

Contact

Questions about shipping? Email us at hi@nookinary.com, call (310) 569-4957, or reach us through our contact page. Support hours are Monday to Friday, 9am to 6pm EST.

Nookinary is a brand of Bambi Brands LLC, 900 Biscayne Blvd, Unit 2710, Miami, FL 33132, United States.